Service and reporting

Someone owns your site.

A named account manager, a scheduled visit, and a signed record of what was found and what was changed, delivered to your phone through the Cleaner Future app.

Cleaner Future app home screen showing the latest inspection report

Titration on every visit.

Machine by machine, dose measured and recorded against target, not assumed from the pump setting.

Written service report, in the app.

Findings, corrections and outstanding items, scored on the spot, signed and dated by the account manager who did the work, and in your pocket before they leave the car park.

Seven-day support.

A dispenser down on a Saturday service is an operational problem, so the phone is answered on Saturday.

Equipment supplied and maintained.

Dispensers, racks, tag lines and signage installed, serviced and replaced as part of the program.

Usage and spend visibility.

Consumption by site and by product, so an outlier gets a conversation instead of an invoice surprise.

Training refreshed on site.

Hospitality turns over. Induction and refresher training are part of the visit schedule, not a one-off at install.

The report

What lands in your inbox after every visit.

A warewash inspection report per outlet, completed on site, signed and dated. Every machine listed by make, model and type, with its titration in drops and its pH recorded against target.

Measured

Machine make, model and type. Titration in drops. pH against target. Wash temperature 62°C or above. Rinse temperature 82°C or above. Sanitiser concentration.

Inspected

Dispenser probe and pick-up line. Squeeze tubes and metering tips. Wash and rinse arm condition. SDS current and colour printed. Bottles, labels and wall charts. Spill kit present and intact.

Recorded

Wash results by ware type. Photos of every reading. Operational concerns raised. Corrections made on the day. Items left outstanding. Date, signature and next visit.

Sample service report · warewash titration recordTarget band pH 10.5 to 11.5 · 4 to 10 drops
AreaMachinepHDropsResult
Main kitchenPass-through dishwasher · external dosing11.06PASS
Main kitchenHood dishwasher · internal pump only8.01TOO LOW
Public barGlasswasher L · external dosing10.85PASS
Public barGlasswasher R · lines crossed7.00NO DETERGENT
Function kitchenPass-through dishwasher · dose set at install12.518TOO HIGH
Courtyard barGlasswasher · no rinse aid connected11.59ACTION

Six machines, two passes. Typical of a first visit to a site with no dosing program. Signed off on site, dated, with photos attached.

See what a full report covers
Sample service report · sanitiser bottle checksTest strip reading against the product standard
AreaBottleReadingResult
BarCommand. spray bottle · topped up from tap0 ppmNOT SANITISING
Kitchen passCommand. spray bottle · off dispenserIn rangePASS
AmenitiesUnlabelled bottle · contents unknown0 ppmREMOVED
Function roomCommand. spray bottle · off dispenserIn rangePASS

Every bottle on the floor is test-stripped on every visit. A zero reading is emptied, refilled off the dispenser and retested before we leave.

The Cleaner Future app

Every inspection, SDS and training module. In your pocket.

The Cleaner Future app puts your monthly and quarterly warewash reports in front of the people who act on them. Safety documentation sits alongside, searchable and saved to the device, so it is there when the signal is not.

The report, readable on the floor.

Titration, pH, wash and rinse temperatures are scored the moment they are entered. Anything outside tolerance is flagged in red, paired with the fix your account manager recommended, and pushed to an action list the site can tick off.

Safety documentation you can actually find.

Search once across every SDS, PDS, wall chart and safe work method statement. Save what the site needs to the device, so an audit never waits on reception hunting for a folder.

Training that travels with the team.

Chemical safety induction and refresher modules in the same app, with a certificate on completion and a record of who has done what, per site.

Works when the signal doesn't.

Reports and documents are cached on the phone. Back of house, cool rooms and basements are no excuse. Drafts queue and send when you're back online.

Quarterly warewash inspection report open in the Cleaner Future app
Training and compliance

The instructions live where the work happens.

Wall charts per area with dilution, contact time and method for every product in that zone, printed and mounted at the station. A QR code on the chart to a method video, in the languages your team actually speaks. SDS at the point of use, with colour-printed hazard pictograms in a station beside the chemical, plus the register online and current.

Chemical safety induction for staff, online, with a certificate on completion.

Product cleaning guides, SDS explainer posters and SDS station mounted above a dispensing sink

Let us walk your site.

We audit the areas, titrate every machine and show you exactly what the four programs would change, before you commit to anything.