Module 1
Module 1 · Chemical Safety, Cleaning & Sanitising Training Program

Chemical
Safety

Safe chemical storage and handling induction for everyone who uses cleaning chemicals on site.

4 partsAbout 15 minutes8 question quiz at the endCertificate when you pass
The cleaner, the better.
What this module covers
  1. 01Energy forms for optimal cleaning
  2. 028 steps for the ideal cleaning schedule
  3. 03pH chemistry scale ladder
  4. 04What is a product label?
  5. 05What does a PDS look like?
  6. 06What does an SDS look like, and where do you find it?
  7. 07Ways chemicals could enter the body
  8. 08Chemical safety first aid
  9. 09Accidents and spills
  10. 10GHS pictograms
  11. 11Storage and manual handling procedures
  12. 12Quick quiz
Before you start

Your details

These go on your completion certificate and the training record, so please use your full name as it appears on your roster.

Safe Chemical Storage & Handling Induction (Module 1, Chemical Safety, Cleaning & Sanitising Training Program)

Please fill in all five fields (with a valid email address) to continue.

Module 1 · Chemical Safety

Objective

This training module will assist in developing a greater understanding of the safe use of chemicals.

It will also provide an understanding that it is everyone's responsibility to practice workplace safety, ensuring the well-being of ourselves and others.

How it works

Work through the four parts in order, then answer the eight quiz questions. You need 7 out of 8 to pass. If you don't pass first go, you can retake the quiz.

Part one

How cleaning works

Energy forms, the eight-step schedule, and where products sit on the pH scale.

Energy forms

Effective cleaning combines three forms of energy. Get the balance right and you clean better at a lower cost.

Mechanical

Disrupts dirt and assists with breaking down soils.

Thermal

Assists by dissolving soils.

Chemical

Additive to assist with the removal of "water-insoluble" soils.

Part one · How cleaning works

8 steps to an ideal cleaning schedule

Use the following steps and questions to build your schedule.

01

Identify the surface

The product must remove the soil but must also be compatible to the surface.

02

Identify the soil / dirt

Necessary in order to select the optimum product.

03

Which product?

You must have a basic knowledge of the product properties.

04

At what concentration?

For the best results at the lowest cost.

05

Which equipment?

How can the mechanical action be best applied?

06

At what temperature?

Heat may be essential to achieve the desired level of cleaning and hygiene.

07

What frequency?

Dependent upon the nature of the task and soil levels.

08

For how long?

The result will depend on the total energy supplied.

Part one · How cleaning works

pH chemistry scale ladder

Products at either end of the scale are the most hazardous. Neutral products sit in the middle.

More acidic Hazardous
Hydrochloric acid (concentrated)
Oxalic acid
Toilet cleaners
Metal cleaner
Acetic acid (vinegar)
Citric acid (lemon juice)
Neutral
Carpet shampoos
Germicidal / disinfectant
Manual sink detergent
Window cleaner
Toilet soap
Soap flakes
Liquid handwash
More alkaline Hazardous
Bleach
Ammonia
Alkalis
Heavy-duty cleaner
Grease removal agent
Caustic soda
Part one · How cleaning works

What each type does

Acids

  • Used to remove mineral soiling, known as scaling.
  • Acids will also attack rust and lime staining.
  • They will not remove or dissolve fats, greases or oils.

Neutrals

  • Used to assist acids and alkalis and can have some effect on soiling itself.
  • Good detergents will encapsulate soil and carry it to waste.
  • Poor detergents release soil back onto the surface.

Alkali

  • Used to dissolve fats, grease and organic soiling.
Part two

Know before you use

Labels, Product Data Sheets, Safety Data Sheets and GHS pictograms.

Labels

The product label is the best place to find information about cleaning chemicals.

Labels contain important information, including
  • Product description
  • Directions for use
  • First aid information
  • Safety directions
  • Phone numbers
Cleaner Future Blink descaler label showing the corrosive GHS pictogram, safety information and first aid directions
Example: the Blink descaler label, with the GHS pictogram, first aid and safety directions.
Part two · Know before you use

Product Data Sheet

A Product Data Sheet (PDS) tells you what the product is for and how to use it properly.

A

Product name

B

Product description

C

Dilution & directions for use

D

Benefits

E

PPE

Cleaner Future Product Data Sheet for Blink, showing product description, directions for use, key benefits, technical data and recommended PPE
Example: the Blink Product Data Sheet.
Part two · Know before you use

Safety Data Sheet

A Safety Data Sheet (SDS) contains additional information that you need to familiarise yourself with before using a product.

An SDS has more detail than a label, with information on:

  • Product identification.
  • The ingredients and properties of the product.
  • Known potential health and physical hazards.
  • First aid and emergency actions.
  • Precautions you need to take when handling the product.
  • Proper storage, clean up and disposal.
Where to find it

Every Cleaner Future product has an SDS. Scan the QR code on the Product Data Sheet, or ask your People Leader where the site's SDS folder is kept.

First page of the Cleaner Future Safety Data Sheet for Blink descaler, showing identification and hazard identification sections
Example: the Blink Safety Data Sheet, page 1.
Part two · Know before you use

SDS: a closer look Sections 1 to 8

01

Identification of the material and supplier

Product name, its uses, supplier contact details and emergency contact numbers.

02

Hazards identification

Warning information and hazardous statements, including risk and safety phrases.

03

Composition / information on ingredients

Information on any ingredients which are classified as hazardous.

04

First aid measures

The need and urgency for medical attention and what to do for eye/skin contact, inhalation and ingestion.

05

Fire fighting measures

Information for use in an emergency situation, including any special protection equipment for fire fighters.

06

Accidental release measures

Appropriate responses to spills including personal precautions, environmental precautions and methods to clean up spills.

07

Handling and storage

Safe handling and storage practices, including compatibility, to minimise potential hazards.

08

Exposure controls / personal protection

Measures to minimise risk, occupational exposure limits and recommended PPE.

Part two · Know before you use

SDS: a closer look Sections 9 to 16

09

Physical and chemical properties

Physical state and colour of the product, along with other properties such as boiling points and pH.

10

Stability and reactivity

Under what conditions the product is stable, what conditions to avoid, and any hazardous reactions that could be expected.

11

Toxicological information

Potential acute and chronic health effects and their symptoms.

12

Ecological information

Any specific ecological statements about environmental hazards.

13

Disposal considerations

Recommended methods of disposal of the product or any by-products, including cleaning solution, unused material and "empty containers".

14

Transport information

Codes used in preparing the product for shipping or transportation.

15

Regulatory information

Regulatory status of the product under relevant health, safety and environmental legislation.

16

Other information

The date of the previous SDS which this one replaces, what changed, references and disclaimers.

Part two · Know before you use

GHS pictograms

Hazardous substance legislation requires that all hazardous substances are labelled correctly, that is in accordance with the labelling code.

WorkSafe VIC, 2021

"The GHS is an international system of classifying and communicating chemical hazards. It is used on chemical labels and safety data sheets."

The nine GHS pictograms
GHS01 exploding bomb pictogramGHS01 · Exploding bomb

Explosives, organic peroxides, or self-reactive substances with high blast or fire risks.

GHS02 flame pictogramGHS02 · Flame

Flammable liquids, gases, solids, and aerosols, plus self-heating items.

GHS03 flame over circle pictogramGHS03 · Flame over circle

Oxidizers that can cause or intensify fires.

GHS04 gas cylinder pictogramGHS04 · Gas cylinder

Compressed, liquefied, or dissolved gases under pressure.

GHS05 corrosion pictogramGHS05 · Corrosion

Materials causing severe skin burns, eye damage, or corrosion to metals.

GHS06 skull and crossbones pictogramGHS06 · Skull and crossbones

Fatal or toxic acute effects from small exposure amounts.

GHS07 exclamation mark pictogramGHS07 · Exclamation mark

Lower-level irritants, skin sensitizers, or harmful health effects.

GHS08 health hazard pictogramGHS08 · Health hazard

Chronic health risks like carcinogens, respiratory sensitisers, or reproductive toxicity.

GHS09 environment pictogramGHS09 · Environment

Dangerous and toxic hazards to aquatic life and ecosystems.

Part three

Working safely

Mixing, exposure, first aid, PPE, spills and reporting.

Part three · Working safely

Never mix

Mixing chemicals can result in a reaction causing a toxic gas or explosion. It may cause an accident and lead to serious injury.

Acids and alkali
Acids and chlorines
Mixing chemicals can be extremely dangerous.
Part three · Working safely

Eliminating splash

Always

Add chemical to water.

Fill the container with water first, then add the measured amount of product.

Never

Add water to chemical.

Adding water to chemicals may cause a reaction that could splash into the eyes or onto the skin.

Part three · Working safely

Chemical exposure

Different ways you can be exposed to chemicals:

Absorption

Through skin and eyes

Inhalation

Through nose or mouth

Ingestion

Through mouth

Part three · Working safely

First aid instructions

Swallowed

If swallowed, DO NOT induce vomiting. Give plenty of water to drink. Seek urgent medical assistance.

Eyes

If material splashed into eyes, flush with plenty of water for at least 15 minutes, ensuring eye lids are held open. Immediately transport to hospital or doctor.

Skin

If material is splashed onto the skin, remove any contaminated clothing and wash the skin thoroughly with water and soap. Immediately transport to hospital or doctor.

Part three · Working safely

Personal protective equipment

  • Wear the correct PPE for the product.
  • Ensure correct use of PPE.
  • You must comply with PPE use, as it is supplied for your safety.
Legal requirement

Staff can face fines under OHS legislation for non-compliance.

PPE sign: make sure to wear personal protective equipment when working with chemicals, showing hard hat, goggles, ear protection, gloves, mask and boots, with the Poisons Information Centre number 13 11 26
Check the label or PDS for the PPE each product needs.
Part three · Working safely

Accidents and spills

Report

Always report chemical accidents and spills to your supervisor. Your safety and that of your workmates and guests may be affected.

Spills

If a cleaning chemical is spilled, you need to isolate the area and report to your People Leader as soon as possible to reduce exposure to others, slip injuries and the chance of the chemical contaminating drains or waterways.

In an emergency

Emergency contact numbers

000

Life-threatening emergencies / spills with injury. Call 000 for fire, police, or ambulance.

13 11 26

Poisoning or exposure advice. Call 13 11 26 anywhere in Australia for 24/7 expert advice. Do not wait for symptoms to appear.

000

Environmental / large chemical spills. Contact local emergency services via 000 if the spill is volatile, toxic, or posing an immediate explosion or fire risk.

Part three · Working safely

Storage and manual handling

When working with cleaning products or any chemicals, there are some basic safety steps we all must take.

Always
  • Knowing what you are handling.
  • Reading the label and SDS.
  • Knowing what to do in an emergency.
  • Wearing the appropriate PPE as shown on the SDS.
  • Washing your hands after using cleaning products.
  • Adding product to water (NOT water to product) to avoid concentrated splashes.
  • Storing, dispensing and disposing of chemicals safely and correctly.
Never
  • Using chemicals from unlabelled containers.
  • Storing chemicals in unlabelled containers.
  • Storing chemicals at high temperatures (refer to the SDS).
  • Mixing chemicals.
  • Inhaling or ingesting chemicals. For example, do not sniff at chemicals to try to determine what it is. If it isn't labelled, do not use it.
  • Allowing contact with skin or eyes.
Part four

Dispensing & hygiene

Labelling, controlled dosing, proportioning and hand hygiene.

Decanting & labelling

When decanting into smaller containers please use only Cleaner Future-supplied labels.

Cleaner Future Dispenser Bottle labels comply with appropriate labelling codes.

A Cleaner Future Command 5 litre container next to a labelled Cleaner Future dispenser spray bottle on a bench, with a gloved hand and cloth
A labelled Cleaner Future dispenser bottle beside the bulk product.
Part four · Dispensing & hygiene

Dispensing equipment

These are some of the dispensing systems you may see onsite. Equipment varies between sites, so check with your People Leader which units are installed at your location and how they are set up.

Cleaner Future precision dosing units mounted on a wall beside a commercial dishwasher
Warewashing
Precision dosing units
Wall-mounted dosing units for commercial dishwashers, metering detergent and rinse aid at a set rate per litre with the dose and system status shown on the display.
A Cleaner Future auto dosing station with bulk product containers and a Cleaner Future product guide mounted on the wall
Auto dosing
Auto dosing station
A central station that draws from bulk product and dispenses at the correct dilution into buckets and bottles, with each outlet dedicated to a single product.
Part four · Dispensing & hygiene

Hand hygiene

01

Always wet your hands before applying soap. Soap on dry hands may irritate.

02

Wash between the fingers, fingernails and into the palm of your hands.

03

Rinse thoroughly with clean running water.

04

After washing, always dry your hands completely.

That's the content

You've finished all four parts. Next is the quick quiz: eight questions, one answer each, and you need 7 of 8 to pass.

Part five

Quick quiz

Eight questions. Choose one answer for each, then check it before moving on.

Part five · Quick quiz

Your result

0/8
Correct
Pass

Part five · Sign off

Sign off and get your certificate

Your details
Name
Position
Client
Site

I confirm that I have completed the Safe Chemical Storage and Handling Induction, that I understood everything covered, and that I had the opportunity to ask questions. I understand my responsibility to read product labels and Safety Data Sheets, to wear the required PPE, to never mix chemicals, and to report any accident, spill or exposure to my People Leader.

Sign here with your finger or mouse

Please tick the declaration and sign.

Certificate of completion

This certifies that

has completed the

Safe Chemical Storage & Handling Induction

Module 1 · Chemical Safety, Cleaning & Sanitising Training Program

Position / title
Client / site
Date
Time
Quiz result
Issued by
Cleaner Future Pty Ltd
Participant signature
Signed by participant
Signed declaration: I confirm that I have completed the Safe Chemical Storage and Handling Induction, that I understood everything covered, and that I had the opportunity to ask questions. I understand my responsibility to read product labels and Safety Data Sheets, to wear the required PPE, to never mix chemicals, and to report any accident, spill or exposure to my People Leader.
Sending your record to Cleaner Future…

Your completion record goes to Cleaner Future automatically and is kept on file for your site. Printing gives you the certificate as a PDF to keep or hand to your People Leader for the site training file.

Thank you for completing the training for the safe use of chemicals. The cleaner, the better.